Privacy Policy for Cocoa Forest
Effective Date: 16th November, 2024
At Cocoa Forest, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By accessing or using our website, you agree to the terms described herein.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: If you create an account, we collect login credentials and purchase history.
- Device and Usage Data: IP address, browser type, device type, and interaction data to optimize website performance and usability.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and for analytics.
2. How We Use Your Information
We use the information collected for purposes such as:
- Processing and fulfilling your orders.
- Sending order updates and promotional offers.
- Improving our website, products, and services.
- Addressing customer inquiries and providing support.
- Complying with legal and regulatory requirements.
3. Sharing Your Information
Your data is kept secure and is shared only in the following scenarios:
- With payment gateways and logistics providers for order fulfillment.
- With trusted third-party service providers for analytics and marketing.
- As required by law, or to protect our rights and interests.
Note: We do not sell or rent your personal information to third parties.
4. Cookies Policy
We use cookies to:
- Enhance website functionality.
- Track user preferences and site performance.
- Serve tailored advertisements.
You can manage cookie settings through your browser preferences. Note that disabling cookies may affect site functionality.
5. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications at any time.
- Request details on how your data is being used.
To exercise these rights, contact us at cocoaforest7@gmail.com.
6. Data Security
We use advanced security measures to protect your data from unauthorized access, disclosure, or alteration. However, no online system is completely secure, and we encourage you to protect your login credentials.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their policies before sharing your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, feel free to reach out to us:
Cocoa Forest
Email: cocoaforest7@gmail.com